Delta Management Associates, Inc. Logo
LinkedIn

Collection Services Since 1986

Consumer Feedback or Complaints

Account holders wishing to contact Delta's management team to provide feedback or a complaint regarding any experience with Delta or its employees may direct their e-mail comments to ombudsman@delta123.com. Please note that federal debt collection laws prohibit the ombudsman from discussing collection issues through e-mail. If you require a response, please provide your account number, mailing address and/or telephone number in the e-mail. You can also contact Delta by phone at (800) 688-6337 mail your correspondence to the below address.

Delta Management Associates, Inc.
P.O. Box 9191
Chelsea, MA 02150-9191

Consumer Inquiries

United Student Aid Funds (USA Funds), Great Lakes Higher Education Corporation or Northwest Education Loan Association (NELA) Accounts

Delta Management Associates, Inc.
P.O. Box 9242
Chelsea, MA 02150-9242
Toll-free Phone: (855) 282-5983
E-mail: mgt@deltamanagementassociates.com

Education Credit Management Corporation (ECMC) Accounts

Delta Management Associates, Inc.
P.O. Box 9148
Chelsea, MA 02150-9148
Toll-free Phone: (877) 271-5205
E-mail: mgt@deltamanagementassociates.com

All Other Accounts

Delta Management Associates, Inc.
P.O. Box 9191
Chelsea, MA 02150-9191
Toll-free Phone: (800) 688-6337
E-mail: mgt@deltamanagementassociates.com

Client Services & Business Development Inquiries

Delta Management Associates, Inc.
P.O. Box 9191
Chelsea, MA 02150-9191
Phone: (617) 884-9444
Toll-free Phone: (800) 688-6337
Fax: (617) 884-8670
E-mail: purchasing@deltamanagementassociates.com

Collection Solutions Client Resources Consumer Resources